How do I book?
You can book your walking holiday online or by telephoning our office on 017687 71656. Our offices are open between 9am – 8pm Monday to Friday and 9am – 5pm on Saturdays.
To secure your booking we require a 20% deposit, with the final balance being due no later than 8 weeks before departure.
What happens next?
Once we receive your booking and deposit, we will send you confirmation of your booking, which you need to check promptly to make sure we have understood your requirements correctly. We will then go ahead and book all your accommodation and complete the booking. We will contact you as soon as all the accommodation has been secured so you can make your additional holiday and travel plans.
Approximately 8 weeks before your walking holiday, we will contact you to ask for the final balance. Once the final balance has been paid, we will send you your complete holiday pack. This will be sent to you within 1 week of receiving full payment.
Can I book extra nights and/or rest days?
Yes, you can add an extra night or rest day anywhere on your holiday. Please let us know where you would like to extend your holiday so we can calculate any additional costs.
Do I need travel insurance?
We strongly recommend that you take out appropriate travel insurance prior to your walking holiday with us. Even if you are traveling within the UK, the right travel insurance will protect your payments if you have to cancel your holiday.
Can I change the dates of my holiday after I have booked?
We advise our clients to be sure of the size of party and dates of travel before committing to a booking. However, if you do have to amend a booking, we will do our best to accommodate any changes. Once the booking has been made, any further changes can incur an amendment fee of up to £12.50 per person per night, plus any increased costs.
What happens if I have to cancel?
If you do have to cancel your walking holiday please let us know as soon as you can. Cancellation of a booking must be confirmed in writing (sent by recorded delivery to our office address). Cancellation charges will be made according to this schedule:
- Cancellation more than 56 days before the start of your holiday: 20% of the total cost with a minimum of £30.00 charged per person.
- Cancellation more than 21 days before the start of your holiday: 50% of the total cost.
- Cancellation more than 14 days before the start of your holiday: 75% of the total cost.
- Cancellation 14 days or less before the start of your holiday: 100% of the total cost.
Sorry, but no refund can be given for cancellation on the day the walking holiday starts or whilst on holiday. We recommend cancellation insurance to cover this eventuality.
When are your holidays available?
Our holidays are available between March and early November. We are sometimes able to offer holidays during the winter. Please contact us to discuss your requirements.
Do I have to start my holiday on a certain day of the week?
You can choose when you would like to start your holiday, on any day of the week.
How should I prepare for the trip?
As all of our holidays are active, we would recommend that you do some regular walking prior to your holiday, that way you will get maximum enjoyment as you explore the UK countryside.
For walking it is really important to make sure your footwear is comfortable and “broken in” (if new), as you could be doing some long days and don’t want to experience blisters.